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VAT Relief

VAT Relief: Information and Exemption Forms

Certain items on the EvacuationChairs.co.uk website are available zero rated and therefore free from VAT (Value Added Tax) at the current rate of 20%. The product description will normally state whether the product is available free from VAT, but if there is any doubt or you would like to check its availability, please contact our Customer Care Team on 020 7720 2266 who will check the availability of the item as a potentially zero-rated product.

Online VAT Relief Form (Recommended)

If you are eligible to claim relief from VAT, simply fill in the electronic form below by entering the required information into each of the fields. Then submit the form by clicking the "Submit form" button. Our team will process your request as soon as they can.

If you used a credit or debit card to pay for your goods, refunds of VAT will be made directly back onto the card that you used to pay for your goods.

If you used PayPal, your refund will be processed back onto your PayPal account.

 *
The email address you provided when placing your order.
 *
The order number you were provided with by email when placing your order. This is normally in the format e.g. EC123456
 *
Name of the person with the disability or chronic sickness. If claiming VAT relief yourself, please enter your name. If claiming VAT relief on behalf of someone else, please enter their name.
 *
Address of the person with the disability or chronic sickness.
 *
A physical or mental impairment which has a long term and substantial adverse effect to carry out everyday activities or a condition which the medical profession treats as a chronic sickness.
I confirm these products are for domestic or my own personal use  *
I consent to this data being used to assess my eligibility for VAT relief  *
I confirm that the above data is true and accurate to the best of my knowledge and I would like to claim VAT relief  *
 *
Please add the two numbers

Alternative Method - Postal Form

Alternatively, if you would like to submit a paper form to us instead of filling in the electronic form (above), please click on the link below to access the VAT Relief Form. Here you can download, print, complete and return the form to us by post.

We always recommend filling in the electronic form (above), rather than printing and sending us the paper VAT Relief Form. The electronic form is quicker and easier to complete and process.

Please only submit either the electronic form (recommended), or the postal form. There is no need to submit both.

Please print out the form and send the completed form to us by post at the following address:

EvacuationChairs.co.uk
Unit 6, Union Court
Union Road
London
SW4 6JP

We will process the form upon receiving it, and a refund of the VAT amount will be made to your account, normally within 3 working days.

Who Can Claim Relief from VAT?

If you are disabled or have a chronic medical condition, you are eligible to claim relief from VAT. There is no need to register with HM Revenue and Customs. Simply fill in the VAT Relief Form and return it to us at the above address.

A detailed explanation of the rules surrounding who is eligible to claim relief from VAT is available from the HM Revenue and Customs website. The document is entitled VAT Reliefs For Disabled People. The reference for this document is Notice 701/7 (August 2002). To go directly to this page to view the detailed guidelines, please click here

Can I Claim VAT Relief on Behalf of Someone Else?

Yes, however the person that you are claiming on behalf of must be disabled or have a chronic medical condition in accordance with the guidance notes available on the HM Revenue and Customs website (please see above).

When claiming on behalf of another, please state your name and contact telephone number alongside the name of the person claiming the relief who has a disability or chronic medical condition.

Simply fill in the electronic form below by entering the required information into each of the fields. Then submit the form by clicking the "Submit form" button. Our team will process your request as soon as they can.

 *
The email address you provided when placing your order.
 *
The order number you were provided with by email when placing your order. This is normally in the format e.g. EC123456
 *
Name of the person with the disability or chronic sickness. If claiming VAT relief yourself, please enter your name. If claiming VAT relief on behalf of someone else, please enter their name.
 *
Address of the person with the disability or chronic sickness.
 *
A physical or mental impairment which has a long term and substantial adverse effect to carry out everyday activities or a condition which the medical profession treats as a chronic sickness.
I confirm these products are for domestic or my own personal use  *
I consent to this data being used to assess my eligibility for VAT relief  *
I confirm that the above data is true and accurate to the best of my knowledge and I would like to claim VAT relief  *
 *
Please add the two numbers

Alternatively, please click on the link below, and complete and return the VAT Relief Form to us by post.

A detailed explanation of the rules surrounding claiming on behalf of someone who is eligible for relief from VAT is available from the HM Revenue and Customs website. The document is entitled VAT Reliefs For Disabled People. The reference for this document is Notice 701/7 (August 2002). To go directly to this page to view the detailed guidelines, please click here

How Will the VAT be Refunded?

When purchasing the goods from our website, www.evacuationchairs.co.uk, the full amount including VAT will be charged. Please complete and return the VAT Relief form to us. As soon as we receive the form, we will process the information, and a refund of the 20% VAT that you have been charged will be automatically refunded to your account. This is normally processed within 3 business days.

If you have any queries about the refund, or the amount to be refunded, please contact our Customer Care Team on 020 7720 2266. They will be happy to assist you with any queries or questions you may have.

How Much Will Be Refunded?

The full 20% VAT will be refunded on the item, subject to a completed and eligible VAT Relief Form.

The refund will be calculated as follows:

Example 1 : An item is £120.00 on our website (inclusive of VAT). This is the purchase price for that item.

This £120.00 is calculated as the price of the item exclusive of VAT (£100.00) plus 20% VAT, bringing the VAT inclusive total of the item to £120.00.

Once we receive your VAT Relief Form, we will refund you the difference between the price exclusive of VAT, and the price inclusive of VAT:

£120.00 - £100.00 = £20.00

We will therefore refund £20.00 (the 20% VAT that was paid on the item) to your account.

Example 2 : An item is £100 on our website (inclusive of VAT). This is the purchase price for that item.

This £100 is calculated as the price of the item exclusive of VAT (£83.33) plus 20% VAT, bringing the VAT inclusive total of the item to £100.

Once we receive your VAT Relief Form, we will refund you the difference between the price exclusive of VAT, and the price inclusive of VAT:

£100.00 - £83.33 = £16.67

We will therefore refund £16.67 (the 20% VAT that was paid on the item) to your account.

I Can't Find The Answer To My Question Here

Please contact our Customer Care Team on 020 7720 2266 for more information. We will be happy to answer any questions you may have and provide as much information as we can.

Featured Products
Safety Chair EV-4000 Standard Emergency Evacuation Chair for Stairs

Safety Chair EV-4000 Standard Emergency Evacuation Chair for Stairs

  • Single person operation with a max. weight capacity of 200kg
  • For safe, fast and reliable descending stair evacuations
  • Anti-slip handles, self-braking tracks, way-finding decals, and more.
  • Cushioned head support and adjustable padded seat
£529.99

(Ex 20% VAT)

Full Details

Evac+Chair 600H MK5 Evacuation Chair with Lifting Handles

Evac+Chair 600H MK5 Evacuation Chair with Lifting Handles

  • Evacuation chair for descending and carrying up small flights of stairs
  • Ideal for premises that may have obstacles in the evacuation path
  • Requires two to four operators for use, or one for simple descent
  • Anti-slip handles provide a safe grip during operation
£781.39

(Ex 20% VAT)

Full Details

Evac+Chair IBEX TranSeat 700H Evacuation Chair for Spiral Staircases

Evac+Chair IBEX TranSeat 700H Evacuation Chair for Spiral Staircases

  • Evacuation chair designed for spiral staircases
  • Suitable for premises including tight or awkward spaces
  • Designed to either ascend or descend the stairs
  • Telescopic handle can be adjusted for the operator
£1,500.00

(Ex 20% VAT)

Full Details

Evac+Chair 300H MK5 Evacuation Chair (Saver Pack of Two Chairs) and Training Package

Evac+Chair 300H MK5 Evacuation Chair (Saver Pack of Two Chairs) and Training Package

  • Pack of two evacuation chairs with a full training course
  • Ideal for evacuations down stairs in public buildings and businesses
  • Double anti-slip hand grips provide a safe hold on the chair
  • Provides everything needed to fulfil your evacuation plan
£1,791.66

(Ex 20% VAT)

Full Details

Evac+Chair 300H MK5 Evacuation Chair and Operator Training Package

Evac+Chair 300H MK5 Evacuation Chair and Operator Training Package

  • Lightweight evacuation chair package with a full training course
  • Ideal for evacuations down stairs in public buildings and businesses
  • Double anti-slip hand grips provide a safe hold on the chair
  • Provides everything needed to fulfil your evacuation plan
£1,249.97

(Ex 20% VAT)

Full Details

Evac+Chair 500H MK5 Bariatric Evacuation Chair

Evac+Chair 500H MK5 Bariatric Evacuation Chair

  • Evacuation chair suitable for larger and bariatric patients
  • Ideal for evacuations down stairs in most building types
  • Folds away into wall-mounted cover for compact storage
  • Friction belt system provides a smooth descent down stairs
£834.00

(Ex 20% VAT)

Full Details

Evac+Chair 300H MK5 Lightweight Evacuation Chair

Evac+Chair 300H MK5 Lightweight Evacuation Chair

  • Lightweight evacuation chair designed for easy one-person operation
  • Ideal for evacuations down stairs in public buildings and businesses
  • Double anti-slip hand grips provide a safe hold on the chair
  • Unique self-braking friction track provides a smooth descent
£669.99

(Ex 20% VAT)

Full Details

Safety Chair EV-7000 Bariatric Evacuation Chair for Stairs

Safety Chair EV-7000 Bariatric Evacuation Chair for Stairs

  • Two to four person operation with a max. weight capacity of 250kg
  • For safe ascending and descending evacuations of bariatric users
  • Anti-slip handles, self-braking tracks, way-finding decals and more.
  • Cushioned head support and adjustable padded seat
£615.00

(Ex 20% VAT)

Full Details
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